Privacy policy

Oz FineArt Privacy Policy

Last updated: August 9, 2025

This Privacy Policy describes how Oz FineArt ("we," "us," or "our"), a Australian Registered Business name, collects, uses, and discloses your personal information when you visit, use, or make a purchase from our online store, Oz FineArt (the "Services").

Oz FineArt is powered by Shopify, which enables us to provide our e-commerce Services to you. We are committed to protecting your privacy in accordance with Australian law, including the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth), and other applicable international regulations.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein. This Privacy Policy is subject to and contingent on your consent to the Disclosure Terms and Conditions, which are integral to your use of our Services. Your participation with this site and our services is governed within the jurisdiction of NSW Australia. Consent is implied by your participation and use of our website, including online contact forms, subscriptions, registration, or making a purchase.

1. Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We collect or process the following categories of personal information depending on how you interact with our Services:

  • Contact Details: Your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: Credit card, debit card, and financial account information, transaction details, and other payment details.

  • Account Information: Your username, password, security questions, and preferences if you create an account.

  • Transaction Information: Details of the items you view or purchase, and your past transactions.

  • Communications with Us: Information you include in communications with us, such as customer support inquiries.

  • Device Information: Information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage Information: Information regarding your interaction with the Services, including how and when you navigate the site.

2. How We Use Your Personal Information

We use your personal information for the following purposes, depending on your interaction with the Services:

  • To Provide and Improve the Services: We use your personal information to process your payments, fulfill your orders, arrange for shipping, manage your account, and create a customized shopping experience. This may also include tailoring and improving the Services.

  • Marketing and Advertising: We may use your personal information for promotional purposes, such as sending marketing communications by email and showing you online advertisements for products or services.

  • Security and Fraud Prevention: We use your information to authenticate your account, provide a secure shopping experience, detect and investigate fraudulent or malicious activity, and protect our Services.

  • Communicating with You: We use your information to provide customer support and maintain our business relationship with you.

  • Legal Reasons: We use your information to comply with applicable law, respond to valid legal processes, and enforce our terms and policies.

3. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

  • With Shopify and Other Service Providers: We share information with Shopify and other vendors who perform services on our behalf, such as payment processing, data analytics, customer support, fulfillment, and shipping.

  • With Business and Marketing Partners: We may share information with partners to provide marketing services and advertise to you. These partners will use your information in accordance with their own privacy notices.

  • With Your Consent: We may disclose information to third parties when you direct, request, or otherwise consent to it, such as through the use of social media widgets or login integrations.

  • For Legal Compliance and Business Transactions: We may disclose information in connection with a business transaction (e.g., a merger), to comply with legal obligations, to enforce our policies, or to protect our rights and the rights of our users.

  • Mandatory Disclosure: There are certain circumstances where we must disclose information without your consent. This includes legal or mandatory requirements for reporting, such as when there is a reasonable perception of risk in reducing or preventing a serious threat to an individual’s life, health, or safety, or in preventing, detecting, or prosecuting criminal offences.

4. Relationship with Shopify and Third-Party Risks

The Services are hosted by Shopify, which collects and processes your personal information to provide and improve the Services. Information you submit will be transmitted to and shared with Shopify and other third parties that may be located in countries other than where you reside.

We must inform you of the risks associated with online information exchange and the use of third-party platforms. While we take reasonable precautions to protect your data, we do not control the highly technical computer systems of Shopify or other third parties involved in the provision of these services. Your personal information may be compromised through mistakes, malicious intent, or breaches in the security of these third-party systems.

By using our Services, you consent to these risks and indemnify us and our employees from all claims and losses that may arise from a breach of these third-party systems. This is an inherent part of using online services in the current technological environment. We will, however, take reasonable actions in the event of our being made aware of a breach.

5. International Transfers

Please note that your personal information may be transferred, stored, and processed outside the country you live in. We will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or any equivalent contracts, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

6. Communications and Professional Boundaries

Please note that Oz FineArt operates as a retail business for the sale of art. All communications via our website and email are intended for product, order, and customer service inquiries only. Our staff are not authorized or equipped to handle personal or therapeutic information in this context. If you require therapeutic support, we encourage you to seek assistance from a qualified professional.

7. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.

  • Right to Correct: You may have a right to request that we correct any inaccurate personal information we maintain about you.

  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.

  • Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe option in our emails.

You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising these rights.

8. Complaints

If you have a complaint about how we process your personal information or if you feel that Oz FineArt has breached its privacy obligations, please contact us using the details below. Depending on where you live, you may also have the right to lodge your complaint with your local data protection authority.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

10. Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Email: aussie@ozfineart.au Address: PO BOX 4065 Armidale, NSW, 2350, AU